| Issue ID | 1013281 |
| Internal NHTSA # | 10545199 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2006 |
| File date | 14/04/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I was on my way to pick up my spouse from the airport one night without warning the vehicle started making a rocking motion and the orange check engine light came on. I pulled over, turned off the engine and exited the vehicle to see what was wrong, i re-entered the vehicle and tried to re-start the vehicle but it would not start. I called mercedes benz and they proceeded to have my car towed to the shop. I waited 4 months for them to assist me in fixing my vehicle since the warranty has expired and i have no extended, they refused to assist me even though they told me that the manifold had broken off and may get into the engine and that i may need a new engine of which i ended up purchasing a low mileage engine. Prior to this i paid $1500. For them to fix 2 leaks on my power steering and as of now my vehicle is leaking oil and making that same loud noise as before they fixed the leaks. I have been very very upset with them, my vehicle has been giving me too much trouble for not having 100 thousand miles. Please help. I call their corporate office and even wrote a letter to them and all they offered me was $2000 towards the purchase of a new vehicle, you may think that a mercedes benz will be able to do better that for their customers. I was lied to by them pertaining to the engine, once i was told that the engine was bad then i was told that it was not bad. I took my car from them and took it to an independent car repairing. *js |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MESA, AZ |
| VIN pattern | 4JGBB86E96AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |